Every attempt will be made to meet the quantity ordered. An over or under run of 3% will constitute the order complete.
There will be a cancellation fee of 5% of your order total, once the order is placed. In addition, if an order is canceled while we are in the process of designing the artwork (that is if we are contracted to create artwork) client will be charged the full amount of which we were contracted for designing the artwork. There will be no cancellations accepted once the order has entered production.
We cannot guarantee exact matches among imprint colors and product colors. For example, specific colors will vary depending on what type of product it is printed on, the color of the product, and the printing process that is used. With most products, printing within one or two shades of a specific color is deemed industry standard. Product colors may vary as well. We work for as much consistency as possible, but there will be color shifts during production runs, and between separate production runs.
After the approval of the proof, we will ship within 10 business days. We will ship with the method of your choice; however, we do not guarantee the number of days which shippers may actually take to deliver your product.
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