Policies

 

Policies of printed coffee cup sleeves

OVER / UNDERRUNS

spot color process over / under are 3%. Over / under for full color process are 10%.

CANCELATIONS

There will be a no cancellation fee however client agrees to pay all fees incurred up to the point of cancellation.

IMPRINT COLORS AND SURFACE COLORS

Our policies follow the basic printing industries policies and standards. We cannot guarantee exact ink color matches. There are many reasons that may cause this minor color shift. Some maybe caused by converting RGB or CMYK into a 1 color PMS (Pantone matching system) ink. Another example of color shit may be caused by the material finish, coating or color being printing on. Though our professional pressmen bring many years of experience & knowledge to avoid or minimize these color shifts there are cases that cannot be helped and maybe beyond their control. 

Printing coffee cup sleeves two colors or more there may be a slight bounce between the each colors. We print spot colors on a single color printing press. Running the sleeves back through the press between each color may  or may not print in exact intended position. The color bounce of course is only visible for the tight registration projects.           

Paperboard that's used for sleeves are typically are made of less expensive materials rated grade 2 or 3 papers. For this reason paperboard provided from the mills may or may not match in color each time they are manufactured. This means on the re-orders of sleeves the color of the sleeves may be slightly different of the previous order. 

Our digital printers that are used for printing process colors or sleeves with bleeds are calibrated often. Calibrations is done by a third party professionals. The reorders there may have a 2-3% shift in color from the original order. Hardly noticeable but worthy to mentioning.

We strive to provide a product with as much consistency as possible. Due to some printing industry difficulties has caused us to write our policies making our clients aware and to know that there will be no other firm that will try as hard as us to overcome these difficulties and deliver the best product as possible.

SHIPPING

We use UPS typically for our shipping though other options are also available. Whichever shipping method used we cannot guarantee their performance. They as well face their own difficulties such as weather or other elements which may cause delays in their deliveries.